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Fifteen years in operations. Now I'm turning it into AI-driven operations, in the open, while this shift is still being written.
try:› writing› featured› the_70%

The unglamorous work that actually moves revenue.

// the integration glue, the reconciliation, the operating cadence.
// frameworks, stack patterns, claude builds. the hype removed, the math shown.
[ subscribe → the 70% ][ read the writing ]
● onlineEN / ESthe 70% nobody talks about
// the north star

Most of what decides whether AI pays off lives in the 70% after the demo.

The 30% is the loud, easy part: the demo, the headlines, "adopt AI now," "SaaS is dead." The 70% is everything after you say yes. Nobody live-tweets it, and it is where the money is made or lost.

30%
the hype
the demo
"adopt AI today"
"SaaS is dead"
70%
the work
› plan› integrate the real stack› build the custom pieces› train the team› enable the company› hold the cadence

// the honest part: it pays off in the long run, but the AI shift costs real time and real money now, and your team has to be ready for it. that gap is the 70%, and it is the work I do.

$ ls writing/
2026-08-20[open]The 70% Nobody Talks About, and Why I'm Writing About It4 min2026-07-30[stack]Stack Review 01: the 11-tool agency that couldn't tell you its margin5 min2026-07-16[claude]The Claude build that replaced my six-tab morning4 min2026-06-25[glue]The reconciliation nobody volunteers for3 min2026-06-22[glue]Cadence is a feature, not a meeting4 min
> 5 entries · more every two weeks
// building in the open
/* disclosure */

I run my own practice, The Back-Office Club, a productized AI-operations practice for $500K to $50M companies. Everything I publish here is the thinking. The services are scoped separately, and that is on purpose.

The soft first step is OpScan: a 15-minute, async AI diagnostic that maps your stack and returns a 6-page Silo Score™ report. No call. // full disclosure: it's mine.

> see opscan
$ subscribe --list "the_70%"

The 70%.

Operationalizing AI without the hype, every other week. One teardown, one framework, one honest take.

~bi-weekly · no spam · unsubscribe anytime